FAQs

Got Questions? We’ve Got Answers

Your most common flooring inspection questions, answered clearly and confidently.
Should I schedule a floor inspection?
If there are things about your floor that are bothering you, an independent floor inspection can help put your mind at ease. It can also give you the information you need to make an informed decision about how – or whether – to proceed with repairs, replacement, or a warranty claim.
Flooring inspectors are hired by anyone who needs to find the cause of a floor failure, or why a flooring product is not performing as expected. Our clients include homeowners, property managers, retail flooring stores, dealers & distributors, builders and contractors, floor installers, flooring manufacturers.
A floor inspection visit usually lasts about an hour, and someone needs to be there during the visit. The appointment includes a walk-through of the affected area(s), and detailed gathering of photographs and measurements of the issues and nearby areas. Site conditions will also be examined, which often includes a perimeter walk around the outside of the house, or a trip into the basement or crawl space.

Not necessary! Our Floor Inspection Kit includes large colorful arrows that we can put down together to show where the problem spots are located – and they show up much better in photos than the painter’s tape, too.

If you already have the tape down from a previous visit, and want to keep it there, that’s fine … but if it’s driving you crazy to see all the tape on the floor, please go ahead and remove it!

The comprehensive inspection report is usually delivered to the commissioning party within three business days.

Occasionally, due to travel schedules or other external circumstances, the turnaround might take a little longer, but if that is the case the commissioning party will be promptly notified of the expected completion date.

The floor inspection visit is an intensive information-gathering session, documenting lots of measurements, readings, and photographs in a short period of time.

In order to properly interpret and analyze the data, and form well-founded conclusions, the information needs to be sorted and pieced together, then compared with the product specifications and industry standards, to allow for a complete understanding of the interplay of the various observations.

A comprehensive Inspection Report, with detailed – and organized – photographs, measurements, analysis and conclusion, will be completed and submitted to the commissioning party within five business days of the inspection visit.