Get a certified flooring inspection you can trust.

Whether you’re dealing with mysterious warping, bubbling, or grout failures, we deliver an expert, third-party analysis backed by industry certifications. Start your inspection with confidence—no hidden agendas, just facts.

Expert Analysis You Can Count On

Certified, trained, and invested in excellence.

Metz Inspections provides you with an expert assessment of your flooring complaints so that you can make informed decisions. You may be considering whether to file a claim regarding a brand-new home or recent renovation, or simply want to understand the source of your flooring frustrations. Either way, a thorough investigation, analysis, and a detailed report provides you with the information you need to move forward. Contact us today to schedule your flooring inspection visit.

Types of Flooring We Inspect

Each flooring type has its own demands, and our inspections are designed to meet them.

Solid & Engineered Wood

SPC/WPC Floors

Laminate Flooring

Tile and Stone Floors

LVP/LVT Luxury Vinyl Plank & Tile

Carpeting

Our Proven Inspection Process

Thorough inspections, photographic support, and clear analysis every time.
Step One

Inspection

The initial on-site walk-through is an opportunity for you to identify your areas of concern, and share the project history, including details from the installation, site conditions, and discovery of the issues.
Step Two

Assessment

We collect measurements, samples, and photos, documenting each finding to create a thorough inspection record.
Step Three

Analysis

All collected data points are analyzed and compared to industry standards and product specifications to determine root causes.
Step Four

Final Report

You receive a set of photographs, and a detailed written or verbal report outlining findings, contributing factors, and professional conclusions.

Your Questions — Answered

Everything you want to know before booking.
What actually happens during a flooring inspection?

Our certified inspector examines your floor, with a focus on the affected area(s), using specialized tools and measuring devices (e.g., moisture meters, hygrometers, laser levels, etc.). The inspection may also go into areas that appear unaffected, for comparative purposes, and to ascertain more information about general site conditions. The goal is to get a thorough understanding of the problem, to help identify the root causes of your issues – not just the symptoms.

Most residential inspections take 1 – 2 hours, depending on the complexity of the complaint(s), and the size of the affected area (compare: an isolated issue in the kitchen vs. complaints on multiple floors, or problems found in every room).

The basic Inspection includes a site visit, photographs, and a verbal report of findings and analysis. This package is preferred by homeowners requesting a consultation prior to getting a new floor, trying to figure out what’s wrong, or exploring whether or not to pursue a claim.

A written report is available for an extra fee, which includes documentation of detailed observations and measurements, photo captions, comparison of site results with product specifications and/or industry standards, expert analysis, and diagnosis of the cause of your floor failure. This documentation can be used to support warranty or insurance claims, as well as legal negotiations and proceedings.

All site measurements and notes are kept on file for 1 year, so you can start out with a basic consultation package, and upgrade to a written report later should the need arise.

Serving Your Location

We inspect floors in your region, whether you're in Charlotte or Rochester.

We have offices in multiple metro areas – including Charlotte, Buffalo, Rochester, and the Twin Cities – and cover locations within 250 miles of each location. Check availability in your city and put your inspection on the calendar.